Call 911 and get medical care first; then document the scene, exchange information, report the crash to your insurer, and avoid recorded statements to the other driver's carrier until you've had legal advice. Florida's PIP rules reward starting treatment within 14 days.
The Ten Steps, in Order
- Get to safety and call 911. Move out of traffic if you can. Ask for medical help if anyone may be hurt and request that law enforcement respond — in Broward that may be a city police department or the Broward Sheriff's Office, depending on where the crash happened.
- Accept or seek medical evaluation. Adrenaline masks injuries. Florida's no-fault rules generally require initial care within 14 days for PIP medical benefits — our 14-day rule explainer covers why this deadline matters so much.
- Photograph everything you safely can: vehicle positions before they move, damage to every car, skid marks, debris, traffic signals, street signs, and your visible injuries.
- Exchange information — license, tag, and insurance for every driver. If a rental car, rideshare, or commercial vehicle is involved, photograph any company markings; different insurance applies.
- Collect witnesses before they drift away. Names and cell numbers take thirty seconds and win disputed-fault cases months later.
- Get the crash report number from the responding officer, and later obtain the report itself — it anchors the date, location, parties, and initial narrative.
- Report the crash to your own insurer promptly and factually. Your policy requires cooperation with your own carrier — that is different from volunteering a recorded statement to the other driver's insurer.
- Decline recorded statements from the at-fault carrier until you have advice. Early statements, given while injuries are still developing, are routinely used to shrink claims later.
- Preserve the paper trail: medical records and bills, work-loss documentation, repair estimates, and every insurer letter, in one folder, in date order.
- Get a legal opinion early — it's free. The highest-leverage window for preserving video, witness memories, and coverage options is the first week or two, not the month before the statute of limitations runs.
Broward-Specific Notes
Where the crash happened shapes the practical details. Collisions on I-95, I-595, and the busiest surface corridors — US-1, Hollywood/Hallandale Beach Boulevards, Sheridan Street, State Road 7 — tend to involve heavy traffic, multiple vehicles, and nearby business cameras whose footage is overwritten within days or weeks. Injury lawsuits arising in the county are generally litigated in Broward's courts, and seriously injured people are often treated at the region's major hospitals. We keep dedicated local guides for Fort Lauderdale, Hollywood, and Dania Beach crashes.
The Mistakes That Cost the Most
- Apologizing or speculating about fault at the scene — leave fault to the evidence.
- Waiting out the soreness past the 14-day PIP window.
- Accepting a fast settlement before the full extent of your injuries is known — signing a release usually ends the claim permanently.
- Posting about the crash or your activities on social media while claiming injury.
- Assuming no recovery exists because the other driver fled or carries no insurance — see our hit-and-run and uninsured motorist guides before writing anything off.
What Happens in the Weeks After
Once the first days are handled, the claim settles into a rhythm. Your own insurer opens a PIP claim for initial medical benefits — 80% of covered treatment, generally up to the policy limit, with the emergency-medical-condition rules deciding whether $10,000 or $2,500 of medical benefit applies. Meanwhile the liability picture develops: the crash report gets finalized, the at-fault driver's carrier opens its own file, and adjusters begin calling. Treatment continues until your doctors can say what recovery actually looks like — the point at which a demand can honestly price the claim.
Two Broward-specific rhythms worth knowing: business and traffic cameras along the major corridors overwrite quickly, so video preservation requests need to go out in the first days, not the first months; and when lawsuits become necessary, they proceed through Broward County's courts on timelines measured in months — one more reason the early documentation work pays compound interest.
How Fault and No-Fault Work Together
Florida's system confuses everyone at first because two claims run in parallel. The no-fault layer (your PIP) pays first regardless of who caused the crash — that is the trade the statute makes for quick payment of initial bills. The fault layer — a claim against the at-fault driver's bodily-injury coverage, or your own UM coverage if they carry none — addresses what PIP never touches: the unreimbursed portions of your bills and wages, future care, and pain and suffering where Florida's injury threshold is met.
The practical consequence: never judge your claim by the PIP experience alone. A smooth PIP payout does not mean you have been made whole, and a PIP denial does not mean you have no case. The two layers rise and fall on different rules — which is why step 10 on the checklist exists.
Key Takeaways
- Health first, evidence second, insurers third — and never a recorded statement to the at-fault carrier before advice.
- Florida's PIP rules generally require initial treatment within 14 days; start care based on your health needs, promptly.
- Photographs, witness contacts, and the crash report are the three pieces you can only capture early.
- The free case review is the cheapest step on the list and the one that protects all the others — take it in week one, not month six.
Related Reading & Services
Written and reviewed by attorney David Hoffman, Hoffman Legal, Dania Beach, Florida. Last reviewed: July 2026.
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The information in this article is provided for general informational purposes only and does not constitute legal advice. Laws change and every situation depends on its facts. Reading this article or contacting the firm does not by itself create an attorney-client relationship.